PAYCHECK PROTECTION PROGRAM

SBA opened the second round of funding yesterday, April 27th. The Etran system that SBA uses to issue authorization numbers to banks that allows us to close and fund PPP loans is overwhelmed. We are working around the clock to procure authorization numbers for borrower’s who have completed a PPP application with us.

We have received many emails and phone calls from you to know the status of your loan. Rest assured that as soon as we get a response back on your specific loan request, you will be notified of the status of your loan. The best thing you can do right now to support this effort is to continue being responsive to any last-minute document requests that come from our staff.

To check the latest status on your loan, you can log in to your PPP application: here.

If you'd like to apply, please complete our online PPP application: here.

Thank you again for your patience and understanding as we all do the best we can to work through the Covid-19 pandemic and the limitations placed upon us.

Stay healthy and safe.

SBA DISASTER ASSISTANCE

Due to the impact of the Coronavirus, we have been fielding a lot of phone calls about disaster assistance from the Small Business Administration. At the present time, small business owners may apply online in the Disaster Loan Application Portal at https://disasterloan.sba.gov/ela. For program questions or assistance in completing the application, please contact the Customer Service Center at 1-800-659-2955 or disastercustomerservice@sba.gov.

ATTENTION VALUED CUSTOMERS!

At Celtic Bank, we remain committed to helping our customers in both good times and bad. We realize that the COVID-19 virus is causing major disruptions and we are aware that you are feeling its impact. Celtic Bank remains open and fully functional during this difficult time. In order to minimize the impact of the COVID-19 virus on our staff, our lobby will be open to the public between the hours of 10:00am to 2:00pm MST.

Due to the increased number of phone calls, we ask that you communicate with us to the extent possible by email. If you are looking for a payoff, please send your request to payoffs@celticbank.com. If you are in need of a servicing action, please email loanservicing@celticbank.com. For general information about an existing loan or questions about COVID-19 relief loans, please send an email to generalinformation@celticbank.com.

Your email will immediately be assigned to one of our agents who will reach out to you as soon as possible, and work with you to resolve your immediate concerns and find a way forward. Close communication at this time will help us to more effectively understand your needs and respond quickly.