Insights

How COVID-19 is Affecting Restaurants

The outbreak of COVID-19 is impacting all businesses, including the hard-working owners, operators, farmers, delivery drivers, staff, and just about everyone in the food industry. Government and social responses are changing at a rapid pace, and we believe it’s more important than ever to monitor what’s happening to rally support however we can.

Limited access to information is challenging restaurant professionals as they make decisions about their businesses. We’re sharing these insights in the hopes of helping restaurants understand the current climate in their respective geographies.

Looking at comprehensive data from the Toast platform — across sales reports, order history, and more — we see serious changes during the past week. These aggregated insights show how seriously this community needs our help and where we can direct our best efforts. The latest breakdown is below.

Daily Report

Here are the top insights we’re seeing as they happen.

Last updated: 11:00 am EST, March 18, 2020

  1. RESTAURANT SALES HAVE NOW DECLINED BY 68% NATIONWIDE Washington state, DC, Vermont, and LA are seeing more than 75% declines in sales. 34 states have now seen more than 50% declines in sales.
  2. WEST VIRGINIA HAS SEEN THE LOWEST IMPACT SO FAR The mid-atlantic state was the last state to report a confirmed COVID-19 case and has seen the lowest decline in sales (10%) since March 3 as a result.
  3. MAJOR METROS ARE GRINDING TO A HALT Major cities like New York, San Francisco, Philadelphia, Seattle, and Denver are now showing more than 80% declines in sales.
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Restaurant Revenue by state

COVID-19's impact on restaurant sales nationwide

Restaurant Revenue by city

COVID-19’s impact on restaurant revenue by metro (year-over-year change).

GIVE RESTAURANTS A FIGHTING CHANCE

The restaurant community is being rocked by a dramatic decline in sales and could quickly run short of cash to support day-to-day operations and staff wages. In an effort to provide much-needed financial support, we’re asking you to pay it forward by purchasing gift cards from your favorite restaurants now so they can count on that income later. Please support your local restaurants during this turbulent time.

ABOUT THE DATA

These aggregated sales trends have been derived from the data of restaurants on the Toast platform and show restaurant trends by state and major city metro. The comparisons are year-over-year, comparing the same day of the week. We’ll update this page daily with new information on how restaurants are being impacted by the COVID-19 health crisis.