IBM Center for The Business of Government

Connecting research to practice, applying scholarship to real world issues and decisions for government

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Reports
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Podcasts
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Executive Director's Corner
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Agile and Adaptive Leadership in the Public Sector
Drawing on extensive research in public administration and organizational behavior, this report reframes agile as much more than a project management methodology to a fundamentally different way of thinking about leadership.
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Using AI to Improve Child Welfare
Drawing on insights from a national roundtable of state and local child welfare leaders, researchers, and practitioners, the author explores how responsible use of AI can support frontline social workers, supervisors, and agency leaders—by reducing administrative burden, improving access to policy and case information, and strengthening professional judgment and accountability.
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Outcome-Based Contracting in U.S. Government
Outcome-based contracts (OBCs) offer real potential to improve federal performance. But success depends on preparation, alignment, and institutional maturity. Moving from compliance to performance requires more than intent—it requires execution.
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Enhanced Government Financial Oversight
AI-driven techniques can achieve high detection rates (of waste, fraud, and abuse in government), offering a path toward more accountable and effective oversight.

Podcasts

Hosted by Michael J. Keegan, The Business of Government Hour features a conversation with government executives and thought leaders who are changing the way government does business. Over 600 government executives have been interviewed about their careers, agency accomplishments and management, and the future of government in the 21st century.

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Shaping How We Lead: A Conversation with Dr. Masud Husain author of Our Brains, Our Selves
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Governing Pandora: Leadership, Trust, and Risk in the Age of Exponential Technology with Andrea Bonime-Blanc
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Leading in Chaos: Rethinking Leadership for an Uncertain World with Nicholas Janni and Amy Elizabeth Fox
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Reimagining Child Welfare Through Data, AI, and Human-Centered Design: A Conversation with Steven Hintze, Arizona Department of Child Safety

Blog

A range of voices from the Center, academe, and IBM business practitioners examine issues facing public managers as they work to accomplish their missions. The blog looks at the current administration priorities and challenges of performance and collaboration in the workplace.

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May 20, 2026

Advancing Government Innovation: Selected High-Priority Research Initiatives

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May 12, 2026

Modernizing Legacy Systems for Zero Trust Success

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May 6, 2026

How Can Responsible Application of AI Help Child Welfare Agencies Serve Children and Families More Effectively?

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April 28, 2026

From Principles to Practice: Governance Actions That Amplify Human Agency

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Executive Director's Corner

The Center houses a library of reports on adopting and deploying AI to improve government.

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May 2026

Using AI to Improve Child Welfare

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December 2025

Responsible AI for Public Evaluation

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October 2025

AI in State Government

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September 2025

GenAI and the Future of Government Work

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Future Shocks

The Center has dedicated time and resources to explore how best government agencies can prepare, address, and overcome the disruptive inevitabilities of “future shocks”—those increasingly common and severe events that have effects within and across nations.

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In the news

This audio and visual library provides perspectives on key government issues through appearances in a variety of media outlets.